Privacy Policy

Your safety and privacy matter

Instant Teacher ("we", "us") is committed to protecting your personal information. This policy explains how we collect, use, store, and disclose information when you use our platform. We use clear, respectful language so you know what to expect.

Information we collect

We collect information you provide when you create an account (such as name, email, and contact details), information needed to facilitate tutoring sessions (e.g. subject and year level), and technical information (e.g. IP address, device type) to operate the service securely. We do not publicly display educator contact details; all communication is facilitated through our platform.

How we use your information

We use your information to provide the service (matching students with educators, processing payments, supporting sessions), to communicate with you about your account, to improve our platform, and to meet legal and safety obligations. We do not sell your personal information.

Storage and security

We store data in Australia where practicable and use industry-standard measures to protect your information. Access to personal data is limited to what is necessary to operate the service and support you.

Your rights

You may request access to, or correction of, your personal information. You may also request deletion subject to our legal and operational requirements. Contact us using the details in the footer of this site.

Children and students

We take care with information relating to students. Student and school details are not exposed publicly. Parents and guardians manage student profiles and consent where applicable.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and indicate the date of the last update.

For questions about this Privacy Policy, contact us via the support link in the site footer.